If you realize you've made an incorrect Home Price Protection purchase, please contact us immediately at [support@rezitrade.com](mailto:support@rezitrade.com).  If this is within five (5) business days of the Effective Date of the Contract, we can cancel and refund your Contract Price as per the cancellation policy.  If it's after the five business days period, we will explore what options are available to address the issue.

For more details about these terms, you can refer to the respective FAQs:  "[What is the Effective Date?](/faqs/what-is-the-effective-date)", "[What is the Contract?](/faqs/what-is-the-contract)", and "[What is the Contract Price?](/faqs/what-is-the-contract-price)".

After Purchase

I accidentally made the wrong Home Price Protection purchase.  Can anything be done?

Once you've completed the buying process for Home Price Protection, you'll receive an email confirming your purchase.  This email will also include an executed copy of your Contract, which serves as your proof of purchase.  If any issues should arise during this process, a representative from our Customer Relations team will contact you promptly.

If you have any questions in the interim, you're welcome to contact our team either by filling out the [contact form](/contact-us) or by emailing: [support@rezitrade.com](mailto:support@rezitrade.com).

For more details about these terms, you can refer to the respective FAQs:  "[What is the Contract?](/faqs/what-is-the-contract)".

Upon completing the purchase process for Home Price Protection, what are the next steps?

After completing the purchase process for your Home Price Protection, you'll be sent an email confirming your transaction. This email will contain an executed copy of your Contract.  This Contract will serve as your official proof of purchase.

For more details about these terms, you can refer to the respective FAQs:  "[What is the Contract?](/faqs/what-is-the-contract)".

Is there proof of my Home Price Protection purchase? If so, when do I get it?

After I complete the buying process, do I need to do anything else in order to confirm my purchase?

Some of the key terms you should familiarize yourself with are the following:
- [Cumulative Index Change](/faqs/what-is-the-cumulative-index-change)
- [Ending Indicative Property Value](/faqs/what-is-the-ending-indicative-property-value)
- [Expiration Date](/faqs/what-is-the-expiration-date)
- [Index](/faqs/what-is-the-index)
- [Market](/faqs/what-is-the-market)
- [Maximum Payout](/faqs/what-is-the-maximum-payout)
- [Payout](/faqs/what-is-the-payout)
- [Property](/faqs/what-is-the-property)
- [Property Value Cap](/faqs/what-is-the-property-value-cap)
- [Property Value Trigger](/faqs/what-is-the-property-value-trigger)
- [Starting Indicative Property Value](/faqs/what-is-the-starting-indicative-property-value)
- [Term](/faqs/what-is-the-term)

Essential Terminology

What are some of the key terms I should be aware of if making a Home Price Protection purchase?

Yes, there is an option for cancellation.  You can choose to cancel your Contract within five (5) business days of the Effective Date.  To do so, you must send a written termination notice to REZITRADE within this timeframe.  Upon successful cancellation within the specified period, you'll receive a full refund of the Contract Price.  However, once this five-business-day period has passed, please note that the Contract Price becomes non-refundable.

To request a cancellation, you can reach out to us at [support@rezitrade.com](mailto:support@rezitrade.com).

For more details about these terms, you can refer to the respective FAQs:  "[What is the Contract?](/faqs/what-is-the-contract)", "[What is the Effective Date?](/faqs/what-is-the-effective-date)", and "[What is the Contract Price?](/faqs/what-is-the-contract-price)".

Cancellation and Changes

May I cancel my Home Price Protection Contract after purchase?

Unfortunately, you cannot add to an existing Home Price Protection Contract.  If you desire an increase in your Maximum Payout, the best approach would be to initiate a new Contract purchase.  The value of this new purchase should correspond to the amount of Maximum Payout increase you intend to achieve.

For more details about these terms, you can refer to the respective FAQs:  "[What is the Contract?](/faqs/what-is-the-contract)", and "[What is the Maximum Payout?](/faqs/what-is-the-maximum-payout)".

Can I add to my Home Price Protection Contract at a later date?

To ensure that your questions are answered promptly, we suggest to first contact our team by submitting the [contact form](/contact-us) or by sending an email to [support@rezitrade.com](mailto:support@rezitrade.com).  We will respond as quickly as possible, usually within one to two business days. 

Please direct media enquiries to [media@rezitrade.com](mailto:media@rezitrade.com).


Contact Information

How do I get in touch with a REZITRADE representative?

Purchasing Home Price Protection is very simple and the process usually takes about 5 minutes to complete.  You can [start the process here](/?dialog=buyNowDialog).


Initiating Purchase

I am interested in purchasing Home Price Protection. How do I get started?

Yes, there is.  However, the minimum purchase requirement for Home Price Protection isn't a fixed amount.  It may vary based on the Market and is determined by the Contract Price of our standard offering for the particular Market selected for your Contract.

For more details about these terms, you can refer to the respective FAQs: "[What is the Market?](/faqs/what-is-the-market)", "[What is the Contract Price?](/faqs/what-is-the-contract-price)", and "[What is the Contract?](/faqs/what-is-the-contract)".

Is there a minimum purchase required for Home Price Protection?

Yes, non-U.S. citizens are eligible to purchase Home Price Protection.  The primary conditions to purchase the product are that the buyer must be over the age of 18 and the Contract Holder, who can differ from the initial buyer, must own the Property as of the Expiration Date in order to be eligible for a Payout.  This requirement underlines the fact that only a Contract Holder who owns the Property can be eligible for a Payout, irrespective of their citizenship status.

For more details about these terms, you can refer to the respective FAQs:  "[What is the Contract Holder?](/faqs/what-is-the-contract-holder)", "[What is the Property?](/faqs/what-is-the-property)", "[What is the Expiration Date?](/faqs/what-is-the-expiration-date)", and "[What is the Payout?](/faqs/what-is-the-payout)".


Can non-U.S. citizens purchase Home Price Protection?

How long does it take to complete the Home Price Protection purchase process? 

Yes. There is a Maximum Payout limit of $100,000. Choosing the right Maximum Payout will still rely on a number of variables, such as the value of the house you want to protect and how sensitive you are to drops in residential real estate values.

For more details about these terms, you can refer to the respective FAQs: "[What is the Maximum Payout?](/faqs/what-is-the-maximum-payout)".


Is there a Maximum Payout amount limitation?

Yes, you can purchase Home Price Protection even if you do not own the Property.  The product can be bought for the benefit of someone else.  However, to be eligible for a Payout, the Contract Holder, who could differ from the initial buyer, must be the owner of the Property by the Expiration Date.

For instance, a home seller might buy the product intending to benefit the buyer.  In this scenario, the product may be bought by the seller, but the home buyer must be listed as the Contract Holder and assume ownership of the Property to qualify for a potential Payout.  This requirement emphasizes the fact that only a Contract Holder who owns the Property is eligible for a Payout.

For more details about these terms, you can refer to the respective FAQs: "[What is the Property?](/faqs/what-is-the-property)", "[What is the Payout?](/faqs/what-is-the-payout)", "[What is the Contract Holder?](/faqs/what-is-the-contract-holder)", and "[What is the Expiration Date?](/faqs/what-is-the-expiration-date)".

Can I purchase Home Price Protection even if I do not own the Property?

Anyone over the age of 18 is eligible to purchase Home Price Protection.  Ownership of the Property isn't a prerequisite for the purchaser.  This means the product can be acquired for the benefit of another individual.  However, it's important to note that for a Payout to be possible, the Contract Holder – who may not be the initial purchaser – must own the Property as of the Expiration Date.

Take for instance a scenario where a home seller acquires Home Price Protection intending to benefit the home buyer.  In such a case, the product may be purchased by the seller, but the buyer should be listed as the Contract Holder and must assume ownership of the Property to be eligible for a potential Payout.  This requirement underscores the fact that only a Contract Holder, who owns the Property, can be eligible for a Payout.

For more details about these terms, you can refer to the respective FAQs:  "[What is the Property?](/faqs/what-is-the-property)", "[What is the Payout?](/faqs/what-is-the-payout)", "[What is the Contract Holder?](/faqs/what-is-the-contract-holder)", and "[What is the Expiration Date?](/faqs/what-is-the-expiration-date)".


Who can purchase Home Price Protection?

We aim to make the payment process for your Home Price Protection purchase as simple and secure as possible.  Currently, we accept payments via credit or debit cards.  You can conveniently process your payment through our secure platform at the time of your purchase.  Please note that we are continuously working to provide you with additional convenient payment options in the future.

What payment methods do you offer for my Home Price Protection purchase?

Yes, institutions or businesses that aim to protect against potential residential real estate price declines in a specific Market are eligible to purchase Home Price Protection.  If your institution or business is considering this product, or if you're planning to purchase using a business account, we invite you to get in touch with our dedicated Institutional Relations team at [institutional@rezitrade.com](mailto:institutional@rezitrade.com).  They stand ready to guide you through the purchasing process and provide any additional information you might require.

frequently asked questions

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Getting Started

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