If you're the initial [Contract Holder](/faqs/what-is-the-contract), you have the ability to transfer the [Contract](/faqs/what-is-the-contract) to any new owner of the [Property](/faqs/what-is-the-contract).  However, you must notify REZITRADE in writing within thirty (30) calendar days of the Property changing hands.  Please note that a Contract can only be transferred once during its Term.

To request a transfer, you can reach out to us at [support@rezitrade.com](mailto:support@rezitrade.com).

Account Basics

How do I transfer my Home Price Protection to the new owner of the Property?

REZITRADE uses bank-level security for your protection.  Your information is encrypted with an AES bit symmetric key, the same as level as the largest commercial banks.

Each connection to REZITRADE is always encrypted over HTTPS with Transport Layer Security (TLS).  REZITRADE applications and data are physically located in multiple secure data centers. We utilize Amazon Web Services for our hosting which is compliant with numerous security certifications.

Additionally, REZITRADE does not share or sell your personal information to a third party – ever. 


Security

How does REZITRADE safeguard my personal information?

If you need to change your email address, please reach out to us via the [contact form](/contact-us) or by emailing [support@rezitrade.com](mailto:support@rezitrade.com).  We will gladly assist you with your request!


How do I change my email address?

If you need to update your mailing address, please reach out to us via the [contact form](/contact-us) or by emailing [support@rezitrade.com](mailto:support@rezitrade.com).  We will gladly assist you with your request!


How do I update my mailing address?

If you need to update phone address, please reach out to us via the [contact form](/contact-us) or by emailing [support@rezitrade.com](mailto:support@rezitrade.com).  We will gladly assist you with your request!


How do I update my phone number?

Your [Contract](/faqs/what-is-the-contract) is the document that details the terms and conditions of your Home Price Protection.

Should you need information regarding your Contract, please reach out to us via the [contact form](/contact-us) or by emailing [support@rezitrade.com](mailto:support@rezitrade.com).


frequently asked questions

How can we help?

Customer Support

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